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Troubleshooting

Troubleshooting

How can I get the best possible capture when ballooning my drawing?

GD&T Font Download Instructions

Common Errors

How Can I "Lock" My Balloons When Publishing a PDF report?

How to remove gray bars from your ballooned PDF

Locate a missing drawing

Receiving 'Contact Customer Success'

'Notes' are automatically creating multiple balloons

'Notes' are duplicated in the 'Comments' cell

Working From Home With InspectionXpert

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Project Problems

Balloon sizes change, disappear or go out of position when replacing a drawing

Improving Capture Accuracy

Why can't I drag and drop to re-number my characteristics?

Why am I seeing a "File in use" notification?

Why are my balloons different sizes?

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Excel Report Issues

MeasurementXpert Color Formatting not exporting to my Excel report

Cells in Excel report are filled with red and green color

Net-Inspect

Why am I getting a "Low Tolerance " or "High Tolerance" error when I try exporting to Net-Inspect?

How to Access InspectionXpert for Net-inspect Customers

When I export to Net-Inspect my balloons are not showing on my PDF

Why am I getting the error " The field description must be a string with a maximum length of 900." when uploading an InspectionXpert project to Net-inspect?

Net-Inspect publication error 'The primary datum has not yet been defined'

Net-Inspect publication message 'Server was unable to process Request...'?

How to use the Net-Inspect Append / Overwrite function

Why do I receive an error "The PartNumber field is required. Http Status Code: 400" When uploading to Net-inspect?

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Ideagen Quality Control Essentials EOL

How can I export project data from Ideagen QC Essentials?