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Software and Hardware Requirements

InspectionXpert OnDemand 2.0 Software and Hardware Requirements

The following article provides a list of end-user software and hardware requirements to achieve the best results when installing and using InspectionXpert OnDemand 2.0.

End User Requirements 


  32-Bit installation:

  • 2GB RAM minimum
  • Pentium Class processor or better, 2.0 GHz minimum
  • 320 MB of disk space for installation

  64-Bit installation:

  • 4GB RAM minimum, 6GB RAM for better performance
  • Pentium Class processor or better, 3.0 GHz minimum
  • 320 MB of disk space for installation


  • Compatible up to Windows 11 (32 bit or 64 bit)
  • We do NOT support use in Virtual Machines, or in a Citrix environment (desktop virtualization)
  • We do NOT support any Apple/Mac OS related issues but we do provide "How To" assistance with our software


  • Internet Explorer 6.0 or higher
  • Google Chrome with ClickOnce for Chrome helper app
  • Mozilla Firefox with Microsoft.NET Framework Assistant add-on installed
  • Microsoft .NET Framework Version 4.5 or higher
  • Microsoft Visual C++ Redistributable Packages (Visual C++ Redistributable for Visual Studio 2015)
  • Microsoft Excel 2003, 2007, 2010, 2013, 2016, 2019, or Office 365
  • InspectionXpert OnDemand now includes its own spreadsheet creation tool
    • If an unsupported spreadsheet program is on user machine, IXOD will create file and view with your installed program
    • If no spreadsheet software is installed, IXOD will create the spreadsheet that can be viewed on another machine


  • Whitelist HTTPS Protocol port 443
    • "licensing.xctentitlements.com"
  • Whitelist HTTPS Protocol port 80
    • "ondemand.inspectionxpert.com"
  • Recommended Screen Resolution: 1920x1080