Software and Hardware Requirements

RAM/ CPU

  32-Bit installation:

• 2GB RAM minimum
• Pentium Class processor or better, 2.0 GHz minimum
• 320 MB of disk space for installation

  64-Bit installation:

• 4GB RAM minimum, 6GB RAM for better performance
• Pentium Class processor or better, 3.0 GHz minimum
• 320 MB of disk space for installation

OS

• Compatible up to Windows 11 (32 bit or 64 bit)
• We do NOT support use in Virtual Machines, or in a Citrix environment (desktop virtualization)
• We do NOT support any Apple/Mac OS related issues but we do provide "How To" assistance with our software

Components

• Internet Explorer 6.0 or higher
• Google Chrome with ClickOnce for Chrome helper app
• Mozilla Firefox with Microsoft.NET Framework Assistant add-on installed
• Microsoft .NET Framework Version 4.5 or higher
• Microsoft Visual C++ Redistributable Packages (Visual C++ Redistributable for Visual Studio 2015)
• Microsoft Excel 2003, 2007, 2010, 2013, 2016, 2019, or Office 365
• InspectionXpert OnDemand now includes its own spreadsheet creation tool
  • If an unsupported spreadsheet program is on user machine, IXOD will create file and view with your installed program
  • If no spreadsheet software is installed, IXOD will create the spreadsheet that can be viewed on another machine

Networking

• Whitelist HTTPS Protocol port 443
  • "licensing.xctentitlements.com"
• Whitelist HTTPS Protocol port 80
  • "ondemand.inspectionxpert.com"

• Recommended Screen Resolution: 1920x1080