Why can't I update Net-Inspect Custom Field Mapping in InspectionXpert?

This article provides a workaround for the bug preventing users from updating their Net-Inspect Custom Field Mapping inside InspectionXpert. Please contact the Customer Success team at (800) 379-0322 x2 or support@inspectionxpert.com if you would like a member of the support team to walk through this with you.

Step-by-Step Guide:

Step 1: Open the OnDemand Settings XML file

1. Open your Windows File Explorer
2. Copy and paste the following file location: %userprofile%\AppData\Roaming\InspectionXpert\InspectionXpert OnDemand 2.0  
3. Right-click the file 'OnDemand_settings' and open with Notepad

Step 2: Edit the NI Custom Fields

1. Scroll down until you find <NICustFields>
2. You will find the InspectionXpert Custom Field next to <IXCustName>
3. Update the Net-Inspect Publish Name by entering it between <NIPublishName> & </NIPublishName>
4. Change the <NIPublishStatus> to 'TRUE' to ensure the Publish checkbox in InspectionXpert will be checked
5. Click the File tab and hit 'Save' (This will update the Net-Inspect Options in InspectionXpert)

Step 3: Confirm the changes in InspectionXpert

1. Open InspectionXpert
2. Go to the Options found under the Home tab
3. Choose the Net-Inspect Options
4. Your Net-Inspect Additional Field should be updated and your Publish checkbox checked
5. You can now export your project to Net-Inspect